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Returns & Exchanges

How do I start a return?

To initiate a return, please head over to our Returns Portal page. Please have your order number and shipping address Zip code ready. We provide shipping labels for our US customers. For international orders, please arrange your own shipping label wi

What are your return policies?

We accept returns for eligible items within 30 days of your order's ship date. Items must be sent back in their original packaging with tags attached and in unused condition to be eligible for a refund. You may submit your return request here. For ou

How do I exchange an item?

To process an exchange, please place a new order for the item you want before returning the original item. This ensures that we have the item in stock and that it will ship immediately. You may then initiate a return for a refund for your original it

Are shipping fees refunded?

Once a package ships, the outbound shipping fees that you paid at checkout are non-refundable, as the package has shipped and so those fees cover that shipment's cost.