Why are shipping, insurance, and restocking fees charged separately?Updated 4 days ago
To make shopping easier for customers worldwide, we keep shipping, insurance, and return fees separate from our retail prices. With a global customer base, including these costs in product prices would make them constantly change and harder to follow. By charging them separately at checkout, every customer can see these costs upfront and choose whether to pay for them — there are no surprises or hidden fees. This approach ensures that the process is simple, clear, and predictable, no matter where you are
Shipping Costs
Shipping costs fluctuate depending on your location, current rates, and importation costs. By showing these costs at checkout rather than building them into product prices, we ensure that each customer pays the actual, up-to-date cost to ship their order to their address. This makes pricing clear, consistent, and current for our global customer base.
Shipping Protection / Insurance
Insurance is optional but recommended, as it protects your package from loss, damage, or theft. Like shipping, it is not included in the retail price, so you can choose whether to add it based on your location and personal preference.
Restocking Fees for Returns
When returns occur, we charge a separate $20 restocking fee to cover their cost. This fee covers the total cost of processing a return end to end: receiving, inspection, repacking, and restocking items into inventory.
- For U.S. customers, the fee also includes the prepaid return label.
- For international customers, it covers customs clearance and the processing required to safely return your order from abroad.
Charging these fees separately allows us to keep our retail prices as competitive as possible. Instead of building the cost of returns, shipping fluctuations, and insurance into every product (which would increase prices for everyone), we apply these costs only when they actually occur. This approach is more targeted, fair, and transparent.
We hope this helps clarify why you’ll see these separate charges at checkout. Our goal is to make our pricing simple, understandable, and fair for all of our customers worldwide.
Search Terms: #returns #restocking #shipping #fees #policies #policy #why #charge #separate #checkout #global #worldwide