Do you offer package insurance?Updated 3 days ago

Yes — package insurance is automatically offered at checkout through Shipsurance by Assurant, the shipping-protection service built into the Shopify platform (the same trusted provider Shopify uses across millions of merchants). It protects your shipment against loss, damage, or theft. This coverage is active on all orders by default, unless you wish to turn it off and decline it. If you choose to decline coverage, please kindly note that Stuart & Lau is not responsible for loss, damage, or theft of your shipment.

In the event of an approved claim, the coverage is resolved by re-shipping a replacement of the lost or damaged item — not as a cash refund. As a safeguard against fraudulent claims, replacements provided through an approved claim are final and are not eligible for return, refund, or exchange.

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